IP Telephony Learning Materials FAQ
Q - Are the IP
Telephony learning materials part of a
A
- These learning materials do not form part of any current course and are
available to all academies on request to the help desk.
Q - What are the
learning materials for, if they don't form part of a course?
A
- If an academy offers, or plans to offer, their own IP Telephony course, they
may include the academy skills activities to enhance their own course or to offer
a course in IP Telephony based on Cisco technology.
Q - Do I need
special approval to review the IP Telephony learning material
A
- You need to make a request to the Help desk, the theatre technical Manager (Michael Furminger) then
approves access to the materials.
Q - Do I need
special equipment to use these learning materials
A
- Yes, the labs refer to a specific bundle of equipment. If you already own the
equipment you can use that equipment. However if you require some components or
the entire bundle, your local Cisco reseller or partner will be able to provide
you with pricing and additional information.
Q - Where can I
train to use the IP Telephony learning materials?
A
- Initially training is being offered by the Alpha program trained academies,
but any trained academy may offer the training.
Q - If the IP Tel
learning materials are not part of a course why do I need to go to training
before I teach these labs.
A
- It is a quality standard that all skills activities are demonstrated by
instructors before they teach them. In
Q - What is the
process for instructors/academies to complete the mandatory skills assessment ?
A
- Complete a training course (typically 5 days) or pass the skills test at a
trained academy (training provider)
Q - Are there any
on-line components?
A
– No, the IPT training materials are standalone and do not involve any online
curriculum or tests.
Q - Who is
responsible for IP Telephony within Cisco NetAcad team?
A
- Since IP Telephony is not a course there is not a program manager. The
theatre contact is the Technical Manager -
Q - Who are the
training providers ?
A
– Any approved and trained academy that is willing to train other academy
instructors and has the Cisco IP Telephony equipment.
Q - Who are the trained
Alpha academies in CEE+D+CH+A?
A
– See list. Comment: Not all listed academies offer training on a regular
basis. Please feel free to contact the named persons directly or mail to
Carsten Johnson carsjohn@cisco.com